Returns & Exchanges
At Every Ounce, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original condition. Your satisfaction is our priority, and we have streamlined our process to ensure your fashion journey remains effortless.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is free from any signs of wear.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing